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FAQs

Review/Rate Class

How do I post a review or rate a class?

You can post a revew and rate a class by going to the class on the Classes page.  Then select the title or "Read More..." and then scroll down to the Customer Reviews.  You can choose a rating and enter your review comments and Submit.  Thanks for your feedback!

 

Master Class Recordings

How do I do download a recording of a Master Class?

Go to "My Classes" and underneath the Master Class you want to download right click (Mac users <Option> click) on the "Download Class" link and choose "Save Target As...".  After the class is downloaded on your computer, you can view it as many times as you want, using Windows Media Player, Quicktime Player or any program that can play a video file.  You can download both formats if you like.
 

Credit Card Payments

I do not want to pay with a PayPal account.  Can I pay with a credit card?

Certainly!  When checking out, just select the option that you do not have a PayPal account.  Then you will be prompted to enter your information to pay with your credit card.

 

Mike's Tips

  • Check "Remember Me" on the Login Form so you don't have to login each time you go to Mike's Master Classes
  • Set www.mikesmasterclasses.com as your default web page in your browser
  • Use a computer with the latest version of Windows Media Player for optimum performance and features
Read more...
 

Master Request

What if I would like to attend Master Classes from a Master not listed?  Is it possible to arrange for a private Master Class on line?  Are the Masters available for private parties?

Just let Mike know what you are interested in and he'll see what he can do!
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Change Computers

What happens if I change computers after I've purchased and downloaded classes?

If you've purchased a class after June 30, 2008, you should be able to move the file to the new computer, or you can just download it again.  If you purchased the class on a Windows computer before July 1, 2008, just download it again.

 

 

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Jack Wilkins

No need to go to a "music school"- I'm 61 yrs old- been a classic rock/blues player for 50 years. I have found the 'holy grail". Thanks Mike”-Bruce C.(Avenel, NJ, USA)